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FREQUENTLY ASKED QUESTIONS

HOW LONG IS A RENTAL?
A RENTAL PERIOD IS 24 HOURS.

IS THERE A DEPOSIT REQUIRED?
YES. THE AMOUNT OF THE DEPOSIT WILL DEPEND ON THE TYPE OF COSUTUME AND HOW MANY ACCESSORIES GO WITH IT.

HOW DO I PAY FOR THE DEPOSIT?
DEPOSIT IS PAID BY CREDIT CARD OR CASH.

HOW EARLY CAN I RESERVE A COSTUME?
AS EARLY AS POSSIBLE. ONCE YOUR COSTUME IS PAIDFOR IT IS RESERVED FOR YOU.

CAN I WEAR GLITTER OR PURFUME WHILE WEARING THE COSTUME?
NO PURFUME OR GLITTER. GLITTER IS IMPOSSIBLE TO REMOVE AND PURFUME ON VINTAGE CLOTHING IS ALSO IMPOSSIBLE TO RID THE SMELL.

ARE YOUR COSTUMES CLEAN AND CAN I WASH THEM?
NO, YOU CANNOT WASH OR DRYCLEAN THE COSTUME. THE COSTUMES ARE CLEAN AND BECAUSE OF HOW DELICATE SOME VINTAGE CLOTHING CAN BE, THEY REQUIRE SPECIALIZED CLEANING AT A CLEANERS THAT SPECIAIZES IN CLEANING VINTAGE GARMENTS.

CAN I ALTER THE COSTUME?
NO, YOU CANNOT ALTER THE COSTUME. THE COSTUME IS COSTOMED FITTED FOR YOU AND IF ALTERATIONS ARE NEEDED, I WILL DO ALL OF THE ALTERING.

IS THERE A CHARGE FOR ALTERATIONS?
DEPENDING ON THE ALTERATION MOST OF THE TIME WE CAN ALTER BY PINNING THINGS.

HOW MUCH TIME DO I NEED TO GET FITTED?
I LIKE TO ALLOT AT LEAST HALF AN HOUR PER FITTING, OCCASSIONALY IT TAKES LONGER THAN HALF AN HOUR.

DO I NEED AN APPOINTMENT FOR THE FITTING?
NO NOT NECESSARILY, BUT DURING HALLOWEEN, OUR BUSIEST TIME, IT IS WISE TO RESERVE YOUR COSTUME IN ADVANCE AND BE FITTED WHEN THE STORE IS NOT FULL OF OTHER CUSTOMERS.

IF I NEED THE COSTUME LONGER THAN 24 HOURS, IS THERE AN ADDITIONAL CHARGE?
AT HALLOWEEN THERE IS AN ADDITIONAL CHARGE, USUALLY THE CHARGE IS A DAY'S RENTAL FEE.

IS THERE A CLEANING FEE?
UNLESS THE COSTUME COMES BACK IN AN UNUSUALLY DIRTY CONDITION THEN YOU WILL BE CHARGED FOR CLEANING RANGING FROM $10 TO $15 PER PIECE.

WHAT OTHER CHARGES MAY I EXPECT TO PAY?
YOU WILL BE CHARGED FOR BROKEN ZIPPERS, TORN PIECES, PIECES RETURNED WITH CAT HAIR, OR DOG HAIR, IF YOU GET MAKEUP ON THE COSTUME OR PURFUME. IF YOU LOOSE A COSTUME OR ITS ACCESSORIES, YOU WILL BE CHARGED REPLACEMENT COST. YOU WILL BE CHARGED A LATE FEE IF YOU DO NOT RETURN THE COSTUME ON TIME.

CAN I RENT JUST THE ACCESSORIES WITHOUT THE COSTUME?
IF I HAVE SIMILAR ACCESSORIES SO AS NOT TO INCOMPLETE A COSTUME, YES YOU CAN RENT JUST THE ACCESSORIES.

DO YOU SELL YOUR COSTUMES?
NO, I DO NOT SELL MY COSTUMES NOR THE ACCESSORIES AS IT HAS TAKEN ME 30 SOME YEARS TO ACCUMULATE THE COSTUMES AND ACCESSORIES IT IS CLOSE TO IMPOSSIBLE TO REPLACE THEM WITH THE SAME QUALITY.

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